7jj7's Privacy Policy
Your personal information is completely safe with us — this policy clearly describes how 7jj7 collects, uses, and protects your data.
This Privacy Policy ("Policy") applies to 7jj7 ("we", "us", "platform") and all registered and unregistered users ("you", "your") of our website 7jj7.lat. By using this platform, you are considered to have agreed to the terms described in this Policy.
7jj7 believes that your privacy is a fundamental right. We handle your personal information with the utmost care. We encourage you to read this Policy in full, as it describes your important rights and responsibilities regarding your information.
What Information We Collect
1.1 Information Provided Directly
When you register an account on 7jj7 or use our services, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Bank account details and mobile financial service (bKash, Nagad, Rocket, Upay) information
- Identity document information (National ID / Passport), as part of the KYC (Know Your Customer) process
- Residential address
1.2 Information Collected Automatically
Some information is collected automatically when you use our platform, such as:
- IP address and device identifiers
- Browser type and operating system information
- Usage time and page location data (log data)
- Data obtained from cookies and similar tracking technologies
- Transaction history and gaming activity records
1.3 Information Received from Third Parties
In some cases we may also receive information through trusted third parties, such as transaction-related information from identity verification agencies or payment processors. This information is used solely for the purpose of securing and verifying your account.
How Your Information Is Used
2.1 Service Operation and Improvement
7jj7 uses your information for the following purposes:
- Creating, managing, and verifying accounts
- Processing deposits, paying out winnings, and handling all financial transactions
- Monitoring platform performance and resolving technical issues
- Customizing services to improve the user experience
- Preventing fraud, ensuring security, and promoting responsible gaming
2.2 Communication and Support
Using your contact information, we:
- Send important account notifications, transaction confirmations, and security alerts
- Resolve your issues through our 24/7 customer support team
- Inform you about bonuses, promotional offers, and service updates (subject to your consent)
2.3 Legal and Regulatory Compliance
In certain situations your information may be required to meet legal obligations. This includes Anti-Money Laundering (AML) verification, investigation of fraudulent activity, and responding to lawful requests from government or law enforcement agencies.
How Your Information Is Kept Secure
7jj7 gives the highest priority to the security of your information. We use industry-standard technologies and practices to protect your data from unauthorized access, modification, or disclosure.
SSL Encryption
Our entire platform is protected by SSL (Secure Sockets Layer) encryption. All information exchanged between your browser and our servers is transmitted in encrypted form, making it impossible for third parties to intercept or read.
Secure Data Storage
Your personal and financial information is stored on secure servers. Access to our database is strictly controlled — only authorized personnel, and only when necessary, can access your information.
Password Hashing
Your password is never stored in plain readable form. We use one-way cryptographic hashing so that even our own staff cannot see your actual password.
Regular Security Audits
We conduct regular security tests to identify vulnerabilities in our systems and maintain the highest security standards. Our technical infrastructure is kept up to date at all times.
Cookie Policy and Tracking Technologies
4.1 What Cookies Are and Why They Are Used
Cookies are small text files stored on your device that help our website recognize your visits and improve your experience. 7jj7 uses the following types of cookies:
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functional Cookies: To remember your preferences, language, and account settings.
- Analytics Cookies: To understand how users interact with the platform, which helps us improve our services.
4.2 How to Control Cookies
You can disable or delete cookies at any time through your browser settings. Please note, however, that disabling certain cookies may prevent some platform features from working properly and may limit your experience.
Information Sharing with Third Parties
7jj7 never sells your personal information to third parties. However, in certain situations it may be necessary to share information with trusted partners in order to provide our services:
5.1 Payment Processors
To complete financial transactions, we share necessary financial information with bKash, Nagad, Rocket, Upay, and bank transfer service providers. This information is used solely for the purpose of completing the relevant transaction.
5.2 Identity Verification Agencies
To complete the KYC (Know Your Customer) process and prevent money laundering, we work with accredited identity verification agencies. This process protects both your account and 7jj7 from fraud.
5.3 Legal Authorities
Where we are legally required to do so in response to a court order or lawful request from a law enforcement agency, we may provide relevant information. In such cases we always disclose only the minimum information necessary.
5.4 Game Providers
Our game provider partners — including Pragmatic Play, Evolution Gaming, Spribe, PG Soft, and JILI — process certain session data to operate their games properly. These companies operate under their own privacy policies.
Your Data Rights
Every user of 7jj7 has the following rights regarding their personal information:
Right of Access
You may request at any time to know what information 7jj7 holds about you and how it is being used.
Right to Rectification
If any information held about you is incorrect or incomplete, you may request that it be corrected.
Right to Erasure
In certain circumstances you may request that your personal information be deleted, although legal obligations may require some information to be retained for a defined period.
Right to Object to Processing
You may object to marketing communications or certain types of data processing and request that the relevant activity be stopped.
Right to Data Portability
You may request to receive your information in a structured, readable format.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be temporarily restricted.
Data Retention Period
7.1 General Retention Policy
7jj7 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected. Information collected while your account is active is retained to provide our services.
7.2 After Account Closure
Even after your account is closed or deactivated, certain information may be retained for a defined period for legal, regulatory, and fraud prevention purposes. Once that period has passed, the information is securely deleted or anonymized.
Protection of Minors' Information
7jj7 is intended for users aged 21 and above only. We never knowingly collect information from minors. If we become aware that a minor has opened an account on our platform, we will immediately close that account and delete all associated information.
If a parent or guardian suspects that their child is using our platform, please contact us immediately at [email protected].
Changes to This Policy
9.1 Notice of Changes
7jj7 reserves the right to modify or update this Privacy Policy at any time. If any significant changes are made, we will send a notification to your registered email and update the "Last Updated" date at the top of this page.
9.2 Your Consent
Continued use of the platform after any changes means you have agreed to the updated Policy. If you object to the new Policy, please close your account and stop using the platform.
Contact Us
If you have any questions, concerns, or requests to exercise your data rights regarding this Privacy Policy, please contact our support team:
- 24/7 Live Chat — Available in Bengali and English
- [email protected]
We will process your request as quickly as possible. 7jj7 is always committed to transparency and respecting user privacy.